Alpha

cwh

Administrator
Nov 18, 2007
4,186
22
Anchorage
I ordered some brass from them finally. Their cheapest shipping was $35 for 100 pieces of brass, so I put a note in the order that said essentially: "please ship this USPS or cancel the order".

They sent it, refunded me some money, and when it showed up, there was a note in the box:
20200122_191807.jpg



Hope they make millions.
 

406 SBC

Well-known member
Jun 5, 2010
141
0
If I need anything I give Bob a call and he takes care of it. Alpha couldn't be easier to deal with IME.
 

cwh

Administrator
Nov 18, 2007
4,186
22
Anchorage
Pretty incredible really, and not a bad model to copy were a guy looking to build a world class customer service reputation..